Delete Account & Data Erasure
Step-by-step procedures to permanently delete your Kestro account and all associated household records.
1. Google Play Deletion Compliance
In full compliance with Google Play Developer Data Safety Policies and India's Digital Personal Data Protection Act, 2023, Craftylane Studios provides both an in-app self-serve deletion mechanism and a direct web-based request path. You can delete your account and personal records at any time without retaining unnecessary shadow data.
2. Method 1: In-App Self-Serve Deletion (Instant)
If you have the Kestro Android application installed, you can delete your account immediately in under 30 seconds:
- Open the Kestro app on your phone.
- Tap the Settings icon (gear in the top right corner).
- Select Account & Security → scroll down to Delete Account.
- Review the checklist detailing the permanent consequences.
- Confirm by typing your registered email address and tap Permanently Delete Everything.
Result: Your account, authentication tokens, and personal profile are wiped from our active databases immediately.
3. Method 2: Web Deletion Request (Without Installing App)
If you have uninstalled the app or lost access to your device, you can submit an erasure request directly through this web form or email [email protected]:
Request Permanent Account & Data Erasure
If you no longer have the Kestro app installed on your phone, use this verified form to submit your account erasure request.
4. Types of Data Deleted vs. Retained
If you have questions about these terms or need to exercise your data rights under Indian law, contact our compliance team: