DIRECT SUPPORT CHANNELS
We are here to support your household.
Whether you need help setting up your household pool, have feedback on our features, or need to contact our compliance team, our engineers and humans are ready to help.
Get In Touch
Send our team a message
Fill out the form below. We will route your inquiry directly to our product engineering team.
Direct Inboxes
General & Family Support:
[email protected]Security & Vulnerability Reports:
[email protected]Grievance Officer (India DPDP Act):
[email protected]Response Time Commitment
We reply to all family support and billing inquiries within 24 to 48 business hours. Security vulnerabilities are acknowledged within 24 hours.
Craftylane Studios Office
Bangalore, Karnataka, India • Crafted with care for households across the country.